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Heating

Furnace Repair

A furnace that won't hold heat, won't stay lit, or is cycling strangely is one of the more urgent calls a homeowner makes. HVAC Service Line connects you with independent companies that take furnace repair calls, including emergency service in many areas.

Illustration of a furnace and heating ductwork with a warm airflow accent

Signs it's time to reach out

  • The furnace blows cold or lukewarm air instead of heat
  • The pilot light or ignitor won't stay lit
  • Short cycling — the furnace turns on and off repeatedly
  • Unusual smells, including a burning dust smell on first use of the season or a gas odor
  • Banging, rattling, or screeching sounds during startup or operation
  • The thermostat isn't communicating with the furnace
  • A yellow or flickering pilot flame instead of steady blue

When homeowners typically call

  • There's a smell of gas — this warrants immediate attention; leave the home and contact your gas utility or 911 before calling anyone else
  • The furnace won't produce heat at all
  • The system is cycling on and off more frequently than normal
  • You're hearing new or worsening mechanical noises

What a company may inspect

This varies by company, but a visit for furnace repair often includes a look at:

Ignitor, pilot assembly, or heat exchanger condition

Gas pressure and burner operation

Blower motor, belts, and airflow

Thermostat wiring and control board function

Flue and venting for proper exhaust

Air filter and return airflow

Questions worth asking

Furnace Repair FAQ

My furnace smells like gas — what should I do? +

If you smell gas, leave the home immediately, avoid switches or open flames, and contact your gas utility or emergency services from outside before calling an HVAC company. This is a safety situation, not a routine repair call.

Why does my furnace keep turning on and off? +

Short cycling has a few common causes: a dirty air filter restricting airflow, a failing thermostat, an oversized furnace for the home, or a flame sensor that needs cleaning. A technician can usually identify the cause with a hands-on inspection.

Is a burning smell from my furnace normal? +

A faint dusty smell the first time you run the furnace each season is common, as dust burns off the heat exchanger, and it should fade within an hour or so. A persistent or strong burning smell is not normal and is worth having checked promptly.

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